Frequently Asked Questions (FAQ)
The X-SOR service consists of the Sensor and the X-SOR App. The sensor is placed in your home and connects to your Home WiFi Network. It periodically (1 / hour) sends humidity, temperature and battery status information to your internet connected smartphone or tablet. The X-SOR app will also track Ventilation cycles for you. It will notify you or someone you nominate, when your defined temperature, humidity or ventilation thresholds are exceeded.
- Do not block sensor slots through objects.
- Do not position the sensor too close to other objects.
- As the humidity sensor reacts sensitively, please position the sensor (on the shelf) vertically. A difference in positioning can affect the RH by approx. 2%.
The sensor measures and sends the values once per hour.
Two standard AA, 1.5 V batteries (LR6) will last approximately 12 to 18 months.
Battery life also depends on WiFi strength. The sensor requires more energy if the
WiFi signal is low.
Do not use rechargeable or cheap batteries.
You will receive reminders through your X-SOR App if battery level is reaching a critical minimum. You can also constantly track the battery level of your sensor(s) in the X-SOR App.